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Property Management


Urban Residential manage 100’s of properties from each office. We have a designated Property Management team separate from the Sales and Lettings function with the sole objective of ensuring each property is being professionally managed within. Audited Members of the Liverpool City Council CLASS scheme, UKALA, Property Redress Scheme and the Deposit Protection Service, we can assure a professional , regulated Management service.


At Urban Residential, we aim to exceed client expectation in providing a Management service that fulfils the need of the Landlord by aiming to enhance both property maintenance and optimal rental return.


Having your property managed by Urban Residential aims to give you full peace of mind. Our qualified staff will ensure you are updated every step of the way ensuring you are involved as much as you want to be while ensuring all your Landlord obligations are met.


We are pleased to offer the following Management service levels:
  • Full Management
  • Premium Management 


The Full Management Service includes all aspects of the Letting Service with the addition of:

  • Full photographic inventory and schedule of condition upon move in date
  • Updating utilities & council of change of occupancy & liability
  • Monthly rental collection and rental statements on account
  • First point of contact for tenants at all times
  • Quarterly photographic property inspections using iPad and app software
  • After authorisation, arranging quotes and property repairs
  • Arranging and administrating periodic tenancy renewals
  • Arranging and providing photographic checkout reports against initial inventory
  • Delegate property to lettings team for re-let prior to checkout
  • Arranging & administrating deposit return
  • Move in new tenant


The Premium Management Service includes all aspects of the Letting Service with the addition of:

  • Rental Guarantee

Despite thorough referencing, sometimes a change of circumstance happens and rent arrears become a concern. Why not protect your rental income for peace of mind? Working with our external tenant referencing suppliers, we can provide rent protection as well as covering the cost of any potential eviction in order to give you total peace of mind should the tenant stop paying rent.

What Rental Guarantee offers:

  • Independent comprehensive tenant references
  • Rent Guarantee protection, providing protection from day 1 of rental arrears on a Nil Excess basis
  • Rent payable until vacant possession, even when this runs beyond the end of the tenancy agreement
  • Legal costs to obtain possession of the property if the tenant fails to pay the rent
  • Total claims limit of £50,000

What happens if the tenants fail to pay the rent? 

  • Just sit back and relax, if a claim for rent protection is required you don’t need to be involved
  • We handle that side of things for you with a dedicated legal specialist
  • Our Premium Rental Guarantee is Nil Excess and payable until Vacant Possession



Rental Appraisal & Guidance
Full Property Marketing Suite
Accompanied Viewings
1st Rental & Deposit Collection
Assured Short Hold Tenancy Agreement
Full Rental Warrantee Credit Check
Photographic Inventory & Schedule of Condition
Transfer of Utilities To Tenant
Monthly Rental Collection & 24 Hour Transfer
Periodic Property Inspection
Repair Liaison & Management
Arrears Management
Tenant Checkout
Tenancy Renewals
Rental Guarantee Insurance
Legal Fees Covered
COST (Prices show VAT to be added in bracket) £375.00


min +(£85)

Or 75% +vat



Please call our office on 0151 531 9977 for more information.