Property Management
As members of CLASS (the Liverpool City Council Accreditation Scheme), similar accreditation with Sefton Council and audited members of UKALA, DPS and the Property Redress Scheme, Urban Residential can offer full peace of mind.
Our experience has taught us that while having structured service levels, each Landlord can have differing needs and expectations whether wanting a simple Tenant Find or a full renovation of your investment. We can cater for any need.
At Urban Residential, we aim to exceed client expectation in providing a Management service that fulfils the need of the Landlord by aiming to enhance both property maintenance and optimal rental return.
Having your property managed by Urban Residential aims to give you full peace of mind. Our staff will ensure you are updated every step of the way ensuring you are involved as much as you want to be while ensuring all your Landlord obligations are met.
We are pleased to offer the following Management service levels:
- Let only Management
- Intro Management
- Full Management
The Full Management Service includes all aspects of the Letting Service with the addition of:
- Full photographic inventory and schedule of condition upon move in date
- Updating utilities & council of change of occupancy & liability
- Monthly rental collection and rental statements on account
- First point of contact for tenants at all times
- Periodic photographic property inspections
- After authorisation, arranging quotes and property repairs
- Arranging and administrating annual rent increases*
- Arranging and providing photographic checkout reports against initial inventory
- Arranging & processing deposit returns
- Move in new tenant
The Management Service includes all aspects of the Letting Service with the addition of:
- Rental Guarantee
Despite thorough referencing, sometimes a change of circumstance happens and rent arrears become a concern. Why not protect your rental income for peace of mind? Working with our external tenant referencing suppliers, we can provide rent protection as well as covering the cost of any potential eviction in order to give you total peace of mind should the tenant stop paying rent.
What Rental Guarantee offers:
- Independent comprehensive tenant references
- Rent Guarantee protection, providing protection from day 1 of rental arrears on a Nil Excess basis
- Rent payable until vacant possession, even when this runs beyond the end of the tenancy agreement
- Legal costs to obtain possession of the property if the tenant fails to pay the rent
- Total claims limit of £50,000
What happens if the tenants fail to pay the rent?
- Just sit back and relax, if a claim for rent protection is required you don’t need to be involved
- We handle that side of things for you with a dedicated legal specialist
- Our Premium Rental Guarantee is Nil Excess and payable until Vacant Possession
| SERVICE LEVELS | PREMIUM | MANAGED | LET ONLY | INTRO | |
|---|---|---|---|---|---|
| Rental Appraisal & Guidance | ✔ | ✔ | ✔ | ✖ | |
| Full Property Marketing Suite | ✔ | ✔ | ✔ | ✔ | |
| Accompanied Viewings | ✔ | ✔ | ✔ | ✖ | |
| 1st Rental & Deposit Collection | ✔ | ✔ | ✔ | ✔ | |
| Assured Shorthold Tenancy Agreement | ✔ | ✔ | ✔ | ✔ | |
| Full referencing and credit checks | ✔ | ✔ | ✖ | ✖ | |
| Photographic Inventory & Schedule of Condition | ✔ | ✔ | ✖ | ✖ | |
| Transfer of Utilities To Tenant | ✔ | ✔ | ✖ | ✖ | |
| Monthly Rental Collection | ✔ | ✔ | ✖ | ✖ | |
| Periodic Property Inspection | ✔ | ✔ | ✖ | ✖ | |
| Repair Liaison & Management | ✔ | ✔ | ✖ | ✖ | |
| Arrears Management | ✔ | ✔ | ✖ | ✖ | |
| Tenant Checkout | ✔ | ✔ | ✖ | ✖ | |
| Rental Guarantee Insurance | ✔ | ✖ | ✖ | ✖ | |
| Legal Fees Covered | ✔ | ✖ | ✖ | ✖ |